Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Papakupu, we believe online casino gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and always maintain control over your gaming habits.
Age Verification & Legal Requirements
Online casino gaming in New Zealand is strictly for individuals aged 18 years and older. It is illegal for anyone under the age of 18 to participate in online gambling. All players must verify their age and identity before registering and depositing funds. If you are under 18, please do not access casino websites.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. Be aware of these warning signs:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Borrowing money to gamble or gambling with borrowed funds
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting work, study, family, or social responsibilities
- Using gambling to cope with stress, anxiety, or sadness
- Lying about the amount of time or money spent gambling
- Failed attempts to cut down or stop gambling
- Experiencing financial difficulties due to gambling
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose in a session or period
- Reality Checks: Receive notifications during gaming sessions reminding you how long you've been playing
- Time-Out / Cool-Off Periods: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing online casinos for a defined period or permanently
Use these tools proactively to maintain healthy gaming habits and stay in control of your experience.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, contact these organizations:
New Zealand
- Problem Gambling Foundation (PGF)
Freephone: 0800 664 262
Website: www.pgf.nz
Free, confidential counselling and support services for people affected by problem gambling - Gamblers Anonymous Aotearoa New Zealand
Support groups across NZ for those struggling with gambling addiction
International Resources
- GamCare (United Kingdom) - www.gamcare.org.uk
- GamStop (United Kingdom) - www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) - www.responsiblegambling.org
- National Council on Problem Gambling (United States) - www.ncpgambling.org
Need Help? Take Action Today
If you're concerned about your gambling habits, or if someone you care about is struggling, please reach out for support. Problem gambling is treatable, and help is available.
Contact the Problem Gambling Foundation (PGF) on 0800 664 262 or visit www.pgf.nz today.
Remember: seeking help is a sign of strength, not weakness. Your wellbeing matters.